What types of mattresses are manufactured by Wakefit?
Mattresses manufactured by Wakefit have high-quality and high performance. Currently, Wakefit is manufacturing two different lines of mattresses, Wakefit Orthopedic Memory Foam Mattress and Wakefit Dual Comfort Mattress
What is the difference between memory foam mattress and dual comfort mattress?
Memory foam mattress is usually denser than other foam mattresses, making it more supportive. It molds to the body in response to heat and pressure, evenly distributing body weight. Memory foam mattress generally helps in relieving pain and thereby promotes restful sleep. However, sleeping is a very subjective experience and might vary from individual to individual depending on their preference of sleeping surface.
The Dual Comfort mattress is a two-sided dual-firmness mattress. With most mattresses you have to figure out whether you want firmer or softer. With Wakefit’s dual comfort mattress you don't have to pick one because we will bring you both in the same mattress. Just flip the mattress to get the firmness of your choice. It’s like getting two mattresses in one!
P.S. If you are buying the mattress for your personal use, we strongly recommend the orthopaedic memory foam mattress as they are more comfortable and provide proper support to back. But if it is for the guest room purpose, the dual comfort mattress will come out to be more handy as you can flip the mattress considering the liking of the guest.
How are Wakefit's memory foam mattresses different from other "memory foam" mattresses?
Over the years, we have researched about the different sleeping patterns, body contours and various bedding materials to develop the right technology for manufacturing the best quality mattresses for a healthy sleep. Compared to other memory foam mattresses our foam’s design offers consistent, healthy support and does not get warmed up due to body contact throughout the night
How does Wakefit's memory foam mattresses different from other "latex foam" mattresses?
Latex foam is known for being breathable and supportive though not the best material for pressure relief. Our mattress provides enhancements over latex with support, breathability and pressure relief but at a much lower cost. It is important to note that all latex foams used in mattresses are not 100% natural when others claim them to be—at most they are about 95% natural due to the hardening process required to set the material. Latex normally is synthetic and is in many cases 0% to 30% natural, with the rest coming from chemicals and fillers
Why do Wakefit's memory foam mattresses cost so low?
Surprisingly, it doesn't cost a ton of money to craft a comfortable mattress with high quality raw materials.. Typically, mattresses are priced high due to retail commissions, sales commissions and wholesaler’s profits. We cut out the middlemen to sell good quality mattresses directly to you at fair prices
Do Wakefit mattresses have a break-in period?
Break-in period is the time which a new mattress generally takes to conform with the body shape of the individual. A new mattress can have a break-in period that makes it feel different from what you were using earlier. The break-in period which is usually 30 days, giving the body ample time to adjust to a mattress and allowing for comfortable sleep on the mattress
Does a new Wakefit mattress smell of chemicals?
There is a slight smell in the Wakefit mattresses, kind of like in a new car. We compress the bed when we ship it to you. When you open the bed it will renew with fresh, clean air. The smell comes from the freshly used new foam being packaged during transit and not from any harmful chemicals. Any minor smell will dissipate over a few days
How long will the Wakefit's mattresses last?
Wakefit offers a pro-rated 5 year warranty. With such a long warranty period, you will have many great nights on your new Wakefit mattress. Remember, one of the main reasons to replace a mattress is cleanliness. With its removable cover you’ll enjoy your mattress longer, knowing it will have a super clean sleeping surface for years to come
What's the difference between purchase on any e-commerce website and on Wakefit.co?
In case of orders purchased through Wakefit’s website, all customer support will be handled by Wakefit. However, in case of orders through other e-commerce websites, all customer service including returns and exchange, will go through that particular e-commerce website’s customer support. Also, all purchases made through Wakefit web offers a 100 days trial period. Having said that, we are always here to help with general questions.
Are there any discounts, Promotions, or coupon codes?
We started Wakefit because of our own experiences with mattress marketing gimmicks. This industry is already full of discount programs that deceptively inflate prices and trick people into thinking they are getting a deal. We believe that everyone should get the same price—the fair price
Can I get a replacement cover?
Wakefit warrants any damages in the cover due to defects in materials and workmanship when used normally for a period of 5 years from the date of original purchase. Shoot us an email or give us a call if you have any concerns. We will inspect the product and in case the defects are found genuine we will initiate the replacement process
What if the foam forms irregular indentations and is getting body impressions?
This is unlikely to happen for at least 4-5 years. We consider increased softness such as body impressions or permanent indentations to fall under our 5 year warranty. If you observe a visible indentation greater than 20% of the mattress thickness, please let our team know so that we can help you with the same
Why do you offer a 5 year warranty when other companies offer 10 years?
We help honor our customer’s loyalty by acting in good faith, and that means transparency, honesty, and accuracy in our pricing, and in our warranties. The reality is, other companies make it extremely difficult to prove damage and redeem the warranty. But with us, send us some photographs, we'll help diagnose the issue, and we'd be happy to send a replacement per our warranty.
How do I make use of warranty if I think my Wakefit mattress might be defective?
Your Wakefit Mattress is covered by pro-rated warranty for 5 years against defects.
If you discover a defect in your mattress, just email us at email@example.com or give us a call at +91-91084 60014 to let us know what's going on, and we'll go from there. A couple of pictures may help illustrate your concern, so please include those when possible
What does the warranty cover?
The Wakefit mattress warranty covers only the following items considering normal usage:
- Wear and tear of mattress at the time of delivery and
- Undulations in the mattress surface
- Shrinkage of mattress thickness by more than 20%.
What does the warranty not cover?
The Wakefit mattress warranty does NOT cover items not expressly listed in the above question, such as, but not limited to:
- Sagging in the mattress that measures less than 20% of its original thickness
- Comfort preference
- Damage of the mattress due to misuse or abuse
- Mattress fabric
- In Memory Foam Mattresses: Change in softness and recovery time of these materials over time is normal. This does not affect the pressure relieving qualities of these mattresses
- Fabric Stains, soiling, fluid penetration, tears or burns
- Damage caused by the use of an incorrect bed frame
- Unauthorized service during the warranty period and
- Normal body impression
How is the warranty claim calculated?
The amount returned will be pro-rated based on the 5 year warranty. For example, if the return request is placed 1 year after purchase, 80% of the mattress price will be refunded
MATTRESS & ACCESSORIES
How does the mattress feel to sleep on?
Our product team has designed the mattress to provide the most people with the most comfort, providing proper support throughout the body and relieving critical pressure points
How firm are the Wakefit mattresses?
Our mattress is designed to be plush on top while remaining supportive. Put differently, our mattresses are about a 6 or 7 on a scale of 1-10, with 1 being a feather pillow and 10 a hardwood floor.
We've designed our foam to work with those who like soft as well as those who like firm mattresses, so we encourage you to give us a try regardless of your usual preference
Do I need to air the mattress?
In most cases, you won't need to air the mattress. We use spacer cloth on the mattress bottom to optimize air flow. For floor use in more humid climates, we suggest that you regularly prop-up your mattress to refresh the air-flow; this will help to keep your Wakefit mattress dry and clean
Do I need to flip the Wakefit’s memory foam mattresses?
We use a “Non-Flip” construction technique because of which you will never have to flip Wakefit’s memory foam mattress. If you find yourself consistently sleeping on one side of the bed, you can turn the mattress to even out wear
Can I clean the cover?
Don't machine wash or dry the mattress cover; it may shrink. Instead, unzip and remove the cover and spot clean with a mild detergent - gently dabbing the cover rather than rubbing it. Make sure the cleaned area is 100% dry before replacing the cover or placing sheets and blankets back on the mattress
What is the cover made of?
There are two covers on the mattress. The inner cover is made using pure cotton (110 GSM) and is stitched permanently to the mattress surface. The outer cover is made using viscrose (cotton, natural yarn, 400 GSM) and has a zipper. You can remove the outer cover and wash it gently as described above
Can I have a sample of the foam or cover fabric?
Currently, we are unable to provide samples of our mattress. Our foams have been tested properly before using them for mattresses. Moreover, feel free to get in touch with us on phone or e-mail (firstname.lastname@example.org) to know more about the material we use to manufacture your mattresses
Can the Wakefit mattress fold?
Yes! Wakefit mattress can be folded into half or a quarter and can be kept for a few days or weeks (in case you are shifting home - It helps a lot). Please avoid folding it for months.
What is the weight capacity of Wakefit mattress?
The Wakefit mattress will support up to 200 kg per person, for a total of 400 kg on a two-sleeper mattress
How to order a customised size mattress ?
To get a mattress customised to your bed, please order the standard size which is bigger than what is required. For example, if you need a size 78x70x6, please order the size 78x72x6 (Next standard size) and mention in the comments while ordering that you want the mattress to be customised to size 78x70x6. We will get in touch with you post ordering for re-confirmation. If you are unable to find the standard size which is bigger than what you require, please write an email to email@example.com, we should be able to help.
Is the Wakefit mattress safe?
Foam used in our mattresses is tested by an independent third party foam certifier, to be free from known harmful chemicals and gases
What is the price of your mattresses?
We sell two lines of mattresses in traditional sizes, and the prices vary by the size. For more info on prices please go to our "shop now" section
Can I buy the Dual Comfort Mattress and then exchange it for the Orthopedic Memory Foam Mattress if not comfortable and vice versa ?
Of course, you can. Email us at firstname.lastname@example.org or call us and we can help you with the replacement
I ordered a wrong size. Can it be replaced with correct size?
Sure, why not?. Email us at email@example.com or call us and we can help you with the replacement