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The science behind deep sleep

All your queries about Wakefit are answered!

We, at Wakefit, design and manufacture high-quality and high-performance mattresses. Currently, we produce four different lines of mattresses, the Wakefit Orthopedic Memory Foam Mattress, the Wakefit Latex Mattress, the Wakefit Foam Spring Mattress and the Wakefit Dual Comfort Mattress.

Your questions around our mattresses and accessories

Like magic! Our product team has designed the mattresses to ensure the perfect sleep with utmost comfort for all our customers. Our products not only offer proper support throughout the body, but are also breathable, durable and designed to meet all sleeping needs!

Our mattress is designed to be soft and plush on top while remaining supportive throughout. To simplify and give a reference, our mattresses are about a 6 or 7 on a scale of 1-10, with 1 being a feather pillow and 10 being a hardwood floor.

We've designed our foam to cater to the needs of different types of people. Wakefit mattresses are for those who like soft as well as for those who like firm mattresses. So, regardless of what your usual preference is, you’ll find something that’s perfect for you at Wakefit.

Our mattresses are designed in a way that in most cases, you won't need to air them. We use spacer cloth on each mattress’ bottom to optimize air flow. If you use the mattress in a well-ventilated room, on a normal bed, there will be no requirement for airing the mattress. However, for floor use in more humid climates, we suggest that you regularly prop-up your mattress to ventilate it – this will help in keeping your Wakefit mattress dry and clean.

Whatever your sleeping patterns and preferences are, we use a “Non-Flip” construction technique, which means that you will never have to flip a Wakefit Memory Foam Mattress. If you find yourself consistently sleeping on one side of the bed, you can turn the mattress 180 degrees (head to foot and foot to head side) to even out the wear.

Yes, you can clean the cover of the mattress. Our orthopedic memory foam mattresses come with a removable cover that you can simply unzip, remove and clean the necessary spots with a mild detergent - gently dabbing the cover rather than rubbing it. However, do not machine wash or dry the mattress cover - it may shrink. Before putting the cover back on, make sure the cleaned area is 100% dry. For the dual comfort mattress, we recommend that you take a slightly wet cloth, dip it in mild detergent water and then dab the stain.

Our orthopedic memory foam mattresses come with two different covers. The inner cover is made using breathable fabric and is stitched permanently to the mattress surface. The outer cover is made using higher GSM spun knitted fabric and has a zipper. This zipper cover can be removed and washed, whenever necessary for a clean, hygienic sleeping experience. Our dual comfort mattresses have the same outer cover as the one above, but it is non-removable.

Unfortunately, we will be unable to provide samples of our mattress at the moment. Our foam and cover fabrics are only used after rounds of rigorous testing and market research to ensure they are of the highest quality and suited for our customers. In case you wish to know more about the material we use to manufacture your mattresses, feel free to get in touch with us on phone or please click here to contact us.

Yes! Our mattresses can be folded and can be kept for a few days or weeks. In case you are shifting, the ability to fold is very handy! However, please avoid folding it for months as it can affect the shape and firmness of the mattress.

Wakefit mattress can support a person weighing up to 200kg on each side. So, for a double bed/two sleeper mattress, the weight capacity will be up to 400kg.

To order a custom-sized mattress for your bed, visit the product page of the mattress you would like to purchase. Under 'Step 1: Choose Size Category' you will find the option of 'Custom Size'. When you click on it, you will be prompted to enter the length and breadth of the mattress you require. Enter the details, click on update price and you're ready to check out. If you require any assistance, you can write us an email at sales@wakefit.co, and our team of experts will help you out.

Please note, the minimum length you can order is 66 inches (1.64 m) and the maximum is 96 inches (2.43 m). The minimum breadth you can order is 24 inches (61 cm) and the maximum is 90 inches (2.28 m).

Yes, all our products are totally safe for adults, children and even infants. The foam used in our products is sourced after rigorous research and is tested by an independent third-party foam certifier, to check the cleanliness and safety, ensuring that it is free from known harmful chemicals and gases.

We sell two lines of mattresses in all traditional sizes, and the prices vary by the size. To know more about our mattresses, sizes and prices, please visit our mattresses section.

Your queries about Wakefit Sheesham Wood bed

The structure (frame) of the Wakefit bed is made up of high quality Sheesham wood (Indian Rosewood). The bed also uses an MDF board on the inside of the frame to support the mattress.

No, we do not have colour options because Wakefit beds are designed using multiple shades (natural colour) of wood. Different ages of the tree give the frame of the bed a beautiful texture and colour patterns. As a result of which, the final appeal of the bed is a lovely earthy mixture of different colours – some parts are light and some darker in colour.

Beds made out of Sheesham wood are considered to be very durable and are expected to work well for a long time. In addition to the natural strength and durability, we offer 3 years of warranty on the wood of our beds.

All Wakefit beds are delivered in safe packaging, split into two boxes. One box will have the MDF board, headboard and the footboard, while the second box will have the slats to put up on the sides and middle.

If you read and understand the bed assembly booklet (provided along with the bed), the assembly and installation of Wakefit bed is a simple 15 minute job!

Usually, this doesn’t happen. But in case you have received a defective part, please drop an email to us at support@wakefit.co and attach the pictures of the damaged part. We will ship you the replacement for it immediately.

The 100 night trial is only valid on Wakefit Mattresses. For Wakefit beds (cots), we only replace parts that are damaged during delivery. So in case you have received damaged parts of the bed (cot), do notify us within 3 days of you receiving the order. We may ask you to provide images to evaluate the extent of damage. Once this step is done, we will initiate the process of replacing the damaged part at the earliest.

To safely clean the bed, use any cotton cloth, dip it in detergent-mixed water, squeeze it fully and wipe the wood. Please ensure that a dry cloth is used for final wiping to ensure there is no water or moisture left on the wood.

Pencil marks can be easily wiped off using a wet cloth, as described in the question above. If there are scratches on the bed, you can ask any carpenter to make a visit and they will be able to help with using sandpaper and polish.

Yes, you can! Our recommendation would be that you check out some YouTube videos and read up a couple of articles on wood polishing before proceeding. If you purchase a good quality wood polish, it’s very easy and fun to polish the bed as per your liking.

Yes, the uninstallation of the Wakefit bed is as easy as its assembly. All you need to do is just unlock the 4 nuts and bolts, separate out the parts and pack it for wherever you go!

All Sheesham Wood Beds come with a 3 year warranty against manufacturing defects in materials that have been used. The warranty does not cover damages due to the usage of the product beyond its intended use and wear & tear in the natural course of product usage. The warranty does not cover the MDF board provided.

If any part of your bed frame arrives damaged, please notify us within three (3) days of receipt of delivery; we will arrange for a replacement. We reserve the right to request for images or videos of such damage. All claims for damage ascertainable under initial inspection must be reported within three (3) days of receipt of delivery. Thereafter, replacement for any physical damage reported will be invalidated.

Have queries about ordering online?

Of course, you can! Your comfort is our priority! please click here to contact us or call us and our team of experts will assist you with the replacement.

Yes, we will be able to help you with the replacement, in case you have ordered the wrong sized mattress. If you have measured your bed incorrectly and placed the wrong order, we will retrieve the order, place a new order and then ship a replacement mattress, while charging you just for the logistics cost. Since the process is elaborate, it may cause undue delays in the delivery. So we recommend that you measure your bed with the right tools without assuming the size.

please click here to contact us or call us and our team of experts will assist you with the replacement.

Your questions around our Wakefit Study Tables

Warranty valid for 1 year from the date of delivery only on manufacturing defects.
The warranty will not be applicable in the following cases listed below:
a. Damage due to inappropriate usage.
b. If not installed by Wakefit carpenter
c. Furniture moved from one residential location to another.
d. Furniture moved to an unserviceable pin code
e. Any modifications or alterations made to the products post purchase.
f. Normal wear and tear with time.
g. Not following the care instructions.

No

Your questions around our Wakefit Plath Bookshelves

To give you the best quality, the material used is Engineered Wood (Particle Board).

We recommend that you do not put anything that weighs over 2-3kg on each shelf

15mm is the thickness of the wood used.

9.35 inches (23.5 cm) approx will be the dept of the shelves.

10 blocks/compartments are available in the 5 shelves variant
6 blocks/compartments are available in the 3 shelves variant
8 blocks/compartments are available in the 4 shelves variant.

Approximately 12 inches (30 cm) will be the maximum height of the block.

Engineered wood is durable and long-lasting finish which can last for a long time without needing to be refinished. But, it needs regular cleaning.

Yes, the leveler will be provided.

Yes, the product can be dismantled.

No.

Depends on the usage.

No.

Yes, direct sunlight is not recommended for this product.

Yes, the product is anti-termite resistant.

Yes, but only to water spills which also needs to be cleaned within minutes. Make sure not to place the product on the wet surface.

Your questions around our Wakefit Engineered Wood Bed

The material used for making the body and structure of the bed is particle board, which is a type of engineered wood. The bottom and the top support boards are made of MDF board.

The thickness of the particle board is 15mm.The back panels are of 9mm particle board

No extra hardware is provided as this is carpenter assembly

Here are the dimensions of the shelves:
Top Side Shelf-
- Height: 15 cm (5.91 inches)
- Width: 33.5 cm (13.19 inches)
- Depth: 14.22 cm (5.6 inches)
Bottom Side Shelf-
- Height: 15 cm (5.91 inches)
- Width: 33.5 cm (13.19 inches)
- Depth: 23.3 cm (9.17 inches)

We recommend 2-3 people for a comfortable sleep. The bed can bear upto 300 kgs in queen size, and 350 kgs in king size.

40-50 min. The carpenter will come to assemble your product at the delivery, free of cost.

Yes. The bed has storage where you can keep the rarely used things in the storage. The bed’s storage capacity is as follows:
King size: 1105 L
Queen size: 920 L

We recommend you to use King size bed (78*72 inches) Queen size bed (78*60Inhes) with respect to the thickness of the mattress you can use 5,6 and 8 inches of mattress.

No.

You can use cotton cloth and cleaning liquids such as Colin. Make sure you wipe it neat and dry. No liquid should be left on the bed and it should be completely dry.

Leo Headbox height: 87.5cm (34.45")
Orion Headbox height: 87.5cm (34.45")
Taurus Headbox height: 79.5cm (31.3")

Mattress and accessories displayed in the picture are not included. They are for representation only.

The bed has box storage divided into 4 compartments. The dimension of each compartment are as follows-
Queen: 30.2 cm (Height) x 60.16 cm (Width) x 98 cm (Length)
King: 30.2 cm (Height) x 75.4 cm (Width) x 98 cm (Length)

This product is not returnable.

If exposed directly to sunlight for a long time, the finish might fade. The bed is for indoor use only and should not be placed in direct sunlight. It should also not be exposed to heat sources and prolonged exposure to moisture should be avoided

Inner Cavity Dimensions King (78 inches x 72 inches)
Inner Cavity Dimensions Queen (78 inches x 60 inches)

This product is not returnable.

Warranty valid for 1 year from the date of delivery only on manufacturing defects.
The warranty will not be applicable in the following cases listed below:
a. Damage due to inappropriate usage.
b. If not installed by Wakefit carpenter
c. Furniture moved from one residential location to another.
d. Furniture moved to an unserviceable pin code
e. Any modifications or alterations made to the products post purchase.
f. Normal wear and tear with time.
g. Not following the care instructions.

Here are the dimensions of the shelves:
Top Center Shelf-
- Width: 68.1 cm (26.85 inches)
- Height: 21.48 cm (8.46 inches)
- Depth: 16.2 cm (6.38 inches)
Bottom Center Shelf-
- Width: 68.1 cm (26.85 inches)
- Height: 19 cm (7.48 inches)
- Depth: 23.3 cm (9.17 inches)

For enhancing the lifespan of the bed, we suggest placing the headboard against a wall, away from the sunlight. This will ensure that the colour does not fade and the wall will give some support to the headboard.

No, the MDF that we use is not coated with anything, and hence needs to be protected from exposure to moisture and/or spillage. The MDF, however, is termite- and borer-proof, so longevity will be guaranteed.

Your questions around our Wakefit Phoenix Wall Shelf

Each shelf has a keyhole behind which can be drilled into the wall with the help of a carpenter or you can DIY. We provide required hardware such as screws and fischer plugs with the shelf.

Laminated

Less than 1kg/per shelf.

Dark Walnut

Yes. This product can be kept in an AC room.

Yes, the white marks can be avoided by regular cleaning with the dry cloth.

Do not expose it to the sun, do not put water on it, do not lift the furniture by holding the top and do not use acid to clean.

Yes

Engineered wood.

15 mm

12.5 cm

Your questions around our Wakefit Macbeth Wall Shelf

Each shelf has a keyhole behind which can be drilled into the wall with the help of a carpenter or you can DIY. We provide required hardware such as screws and fischer plugs with the shelf.

Laminated

Less than 1kg/per shelf.

Dark Walnut

Yes. This product can be kept in an AC room.

Yes, the white marks can be avoided by regular cleaning with the dry cloth.

Do not expose it to the sun, do not put water on it, do not lift the furniture by holding the top and do not use acid to clean.

Yes

Engineered wood.

15 mm

12.5 cm

Your questions around our Wakefit Hamlet Wall Shelf

Each shelf has a keyhole behind which holes can be drilled into the wall with the help of a carpenter or you can DIY. We provide required hardware such as screws and fischer plugs with the shelf.

This product is laminated.

Less than 1kg/per shelf.

Dark Walnut

Yes. This product can be kept in an AC room, but needs to be wiped dry regularly.

Yes, the white marks can be avoided by regular cleaning with the dry cloth.

Do not expose it to the sun, do not put water on it, do not lift the furniture by holding the top and do not use acid to clean.

Yes

Engineered wood.

15 mm

12.5 cm

Your questions around our Wakefit Tartan Wardrobe

Clean the wardrobe with a dry cloth as this is made of engineered wood. Keeping moisture on the wardrobe for extended periods of time will result in the wood swelling up.

It is portable but we recommend shifting after dismantling and then reassembling in the new place.

All parts of the wardrobe is 15mm except the back panel which is 9mm.

2 Door Wardrobe – 45 kgs, 3 Door Wardrobe – 70 kgs

Less than or equal to 16.5 inches.

Nearly 7-10 kgs.

2 Door Wardrobe – 60 kgs and 3 Door Wardrobe – 90 kgs.

Your questions around our Wakefit Organza Wardrobe

We suggest cleaning the wardrobe with a dry cloth as this is made of engineered wood. Allowing moisture to settle on the wardrobe for extended periods of time will result in the wood swelling up.,

It is portable but we recommend shifting after dismantling and then reassembling in the new place.,

Your questions around our Wakefit Plaid Wardrobe

We suggest cleaning the wardrobe with a dry cloth as this is made of engineered wood. Allowing moisture to settle on the wardrobe for extended periods of time will result in the wood swelling up.,

It is portable but we recommend shifting after dismantling and then reassembling in the new place.,

Your questions around our Wakefit Coffee Table

Just like when you clean regular wood, you must avoid soaking or saturating particle boards when cleaning, to prevent water damage.
Step 1- Combine equal parts vinegar with warm water
Step 2 – Wipe down a particle board with a dry cloth to remove dust and debris.
Step 3 – Dip a cloth in a cleaning solution, or spray the cloth using the spray bottle.
Step 4 – Squeeze or wring the cloth so it is damp but not overly wet.
Step 5 – Wipe down the particle board with the dampened cloth to remove any residue or buildup, if the cloth is leaving traces of residue behind, it is too wet and you need to wring it again.
Step 6 – Wipe down the particle board with a water-dampened cloth to remove vinegar residue, this is not necessary unless you are sensitive to the smell of vinegar.
Step 7 – Use a towel to dry any sitting water or obvious dampened spots.,

The product comes with a 12 Months warranty against any manufacturing defect under normal household conditions.,

This limited warranty does not apply to:
Normal wear and tear, cuts or scratches, or damage caused by impacts or accidents.
Products that have been stored, assembled or installed incorrectly, used inappropriately, or cleaned using the wrong cleaning methods or cleaning products. (eg upholstered furniture will lighten over time if its exposed to direct sunlight)

Returns are accepted only for the following reasons:

Damaged Product
Damaged on Transit
Manufacturing Defect
Incomplete Product
Incorrect Product

On receiving the product, if you find any of the above defects, notify us within 3 days of the delivery of the product. We may request images to evaluate the damage, post which we can start the process of return/replacement.,

Your questions around our Wakefit Shoe Rack

The length of the shoe rack is 80.5 cm, depth is 40 cm and height is 92 cm.,

The length of the bottom compartment is 48 cm, depth is 37 cm and height is 23.5 cm.,

The length of the bottom compartment is 26 cm, depth is 37 cm and height is 77 cm.,

The shoe rack has been made up of good quality Engineered wood.,

You can easily keep nearly 11 pairs of shoes.,

Yes, we use only the best quality wood which is resistant to termites.,

No, the shelves are fixed.,

This shoe rack comes only in Columbian Walnut colour.,

As the table is made up of particleboard, it can resist spills but will not endure for long if dipped in water or remain in contact with water for days. Similarly, avoid putting the shoe rack in direct contact of heat as it can fade the colour and weaken the board.,

Yes we have provided holes in the back panel for proper ventilation in the closed cabinet.,

No this shoe rack comes as a free-standing unit.,

You need only common carpentry tools such as Rubber Hammer, Screwdriver (slotted and Phillips) and Allen key for the assembly of products.,

The life of the shoe rack depends on how you use it, its exposure to heat and moisture. Though we can confidently say, this shoe rack will last up to 5 years.,

Yes, we understand that it’s very common to misplace small hardware parts while assembling the furniture. For that, we provide some spare hardware parts.,

To remove the dust and debris, simply rub the shoe rack with a dry cloth.
To remove water spills and dampened spots, simply use a dry towel.
To remove coffee stains, dip a cloth in a cleaning solution and gently rub the surface.,

It will take you nearly 40-50 minutes to assemble this furniture.,

This shoe rack has two close compartments.,

No,

The approximate weight of this shoe rack is 33 kg (without packaging).,

Your questions around our Wakefit Bedside Table

No.

You can use cotton cloth and cleaning liquids. Make sure you wipe it neatly and ensure it is completely dry. No liquid should be left on the bed.

The products once sold are not returnable.

Your questions around our Wakefit TV Unit

Warranty valid for 1 year from the date of delivery only on manufacturing defects.
The warranty will not be applicable in the following cases listed below:
a. Damage due to inappropriate usage.
b. If not installed by Wakefit carpenter
c. Furniture moved from one residential location to another.
d. Furniture moved to an unserviceable pin code
e. Any modifications or alterations made to the products post purchase.
f. Normal wear and tear with time.
g. Not following the care instructions.

No

The material is engineered wood.

No, the product is not customizable.

No, it doesn’t have a locker.

No, it comes in flatpack condition and is installed by Wakefit carpenters at the time of delivery, free of cost

No, there isn’t.

In case of any spills, immediately soak the water first and then slowly wipe the surface with a dry towel.

Yes, in case it is exposed directly to sunlight.

Yes.

Your questions around our Wakefit Sofa

No. Since sofas are made to order, we won't be able to accept returns or exchanges on sofas. In the case of any damages found at the time of delivery, we will replace the defective piece with a new one.

The Napper Ottoman comes with a 3 year warranty.

A lot of care has gone into choosing the materials that go into making your sofa. With continued care, they will share your address for many years. Please keep the following in mind to ensure a long life for your sofa:

  1. Avoid outdoor use and exposure to water or prolonged moisture.
  2. Avoid exposure to direct heat or sunlight as this can cause the sofa colour to fade.
  3. Keep sharp objects away from your sofa. A little tear on the fabric cover may be hard to repair.
  4. If you have removable back cushions (or extra cushions on your sofa), do reverse them periodically and fluff them up while arranging so that the cushion stays even.
  5. Vacuum your sofas periodically with a soft bristled brush attachment or lightly brush them to keep general dirt and dust off the sofa and prevent any embedding between the fibres.
  6. Try to avoid food and drink spillage of any kind. If spills occur, do not leave unattended.
  7. In case of a stain, a water-free fabric cleaner can be used. However, avoid applying the cleaner directly on the stain as this can cause damage to the fabric and fade colour. Pour the cleaner onto a clean cloth and test its effect on a hidden area of the sofa before cleaning the stain with the cloth.
  8. A professional scotch guard treatment is one of the easiest and most effective options to protect against spills or stains and keep pet hair at bay.
  9. Getting your sofa professionally cleaned once every 6-8 months will not only take care of the nooks and corners that you can't reach, it will also make it more durable.
  10. Fibre-filled backs and armrests will flatten with regular use. However, they can be brought back to shape as easily as a normal pillow.
  11. Leatherette sofas need to undergo periodic maintenance to prevent cracking or peeling in the long run. Vinyl conditioner or leather conditioner needs to be applied to the product every 3 to 4 months for a long product life.

WARRANTY: The Product will be free from defects in materials and workmanship for a period of 3 years from the date of purchase if the product is used for domestic and / or commercial use.This warranty is not transferable to a subsequent customer if the Product is sold by the original customer during the warranty period. If a defect covered by this warranty appears, Wakefit will, in its sole discretion, repair the Product or the defective part of the Product free of charge or provide appropriate compensation in the form of credit. Wakefit reserves the right to replace the defective Product with fabric of similar quality, grade and composition where an identical fabric is not available

WARRANTY CLAIMS :
1. If a fault covered by the warranty occurs, the customer must first contact customer service.
2. Any warranty claim must be accompanied by photos of the alleged defect including close ups of affected areas and full room shots showing the complete setting of the Product.
3. The customer must, on request: (a) Provide additional photos; (b) Make the Product available to Wakefit for an onsite inspection.
4. Wakefit will assess the claim and will advise the customer of its decision within 4 weeks.

EXCLUSIONS
The warranty will not apply where:
(a) The alleged defect in the Product is within acceptable industry variances such as movement of up to 5% in some fabrics;
(b) The Product has been used other than for the purpose for which it was designed
(c) The customer has not properly cleaned, used and maintained the Product
(d) the Product has been subject to abnormal conditions, including environment, temperature, water, fire, humidity, pressure, stress or similar
(e) The defect has arisen due to abuse, misuse, neglect or accident
(f) The defect has arisen due to chemical damage.

The warranty does not extend to:
(a) Damage or defects caused by normal wear and tear: specially fabric.
(b) Damage or defects caused by after treatments
(c) Minor variations in colour.

Your questions around our Wakefit Libra Office Chair

The Warranty valid for 1 year from the date of delivery, applicable only on manufacturing defects.
The warranty doesn’t cover the fabric and plywood used in the chair.
Warranty only covers the components.
The warranty will not be applicable in the following cases listed below:
a. Damage due to inappropriate usage
b. Damaged while doing the installation
c. Product moved improperly from one residential location to another leading to transitdamage
d. Product moved to an unserviceable pin code
e. Any modifications or alterations made to the product post purchase
f. Normal wear and tear with time
g. Not following the care instructions,

1. Returns are not accepted on products once sold.
2. Only parts having manufacturing defects will be replaced. In case, you receive a defective product, please contact us within 3 days from date of delivery.
3. For any concerns regarding the product or service, please reach out to support@wakefit.co

Your questions around our Wakefit Magnus Office Chair

The Warranty valid for 1 year from the date of delivery, applicable only on manufacturing defects.
The warranty doesn’t cover the fabric and plywood used in the chair.
Warranty only covers the components.
The warranty will not be applicable in the following cases listed below:
a. Damage due to inappropriate usage
b. Damaged while doing the installation
c. Product moved improperly from one residential location to another leading to transit damage
d. Product moved to an unserviceable pin code
e. Any modifications or alterations made to the product post purchase
f. Normal wear and tear with time
g. Not following the care instructions
,

1. Returns are not accepted on products once sold.
2. Only parts having manufacturing defects will be replaced. In case, you receive a defective product, please contact us within 3 days from date of delivery.
3. For any concerns regarding the product or service, please reach out to support@wakefit.co

Your questions around our Wakefit Aries Medium Back Office Chair

The Warranty valid for 1 year from the date of delivery, applicable only on manufacturing defects.
The warranty doesn’t cover the fabric and plywood used in the chair.
Warranty only covers the components.
The warranty will not be applicable in the following cases listed below:
a. Damage due to inappropriate usage
b. Damaged while doing the installation
c. Product moved improperly from one residential location to another leading to transit damage
d. Product moved to an unserviceable pin code
e. Any modifications or alterations made to the product post purchase
f. Normal wear and tear with time
g. Not following the care instructions,

1. Returns are not accepted on products once sold.
2. Only parts having manufacturing defects will be replaced. In case, you receive a defective product, please contact us within 3 days from date of delivery.
3. For any concerns regarding the product or service, please reach out to support@wakefit.co

Your questions around our Wakefit Virgo High Back Office Chair

The Warranty valid for 1 year from the date of delivery, applicable only on manufacturing defects.
The warranty doesn’t cover the fabric and plywood used in the chair.
Warranty only covers the components.
The warranty will not be applicable in the following cases listed below:
a. Damage due to inappropriate usage
b. Damaged while doing the installation
c. Product moved improperly from one residential location to another leading to transit damage
d. Product moved to an unserviceable pin code
e. Any modifications or alterations made to the product post purchase
f. Normal wear and tear with time
g. Not following the care instructions
,

1. Returns are not accepted on products once sold.
2. Only parts having manufacturing defects will be replaced. In case, you receive a defective product, please contact us within 3 days from date of delivery.
3. For any concerns regarding the product or service, please reach out to support@wakefit.co

Your questions around our Wakefit Metal Bunk Bed

This is a DIY product and it takes upto 30-45 minutes to assemble ideally, depending on the speed of assembly.,

Before cleaning the metal bed, remove the MDF boards. The MDF boards should not come in contact with any liquids. You can use a nylon brush to clean the product. Detergent or washing liquid mixed with warm water also is ideal to clean metal furniture. The cot should be dried completely after using cleaning liquids. To clean the headboard, simply wipe it clean with a soft dry cloth. The headboard should not be exposed to moisture for an extended period.

The expected lifespan of the metal components is around 10 years and around 5 years for the MDF board, given the proper care instructions are followed.

No.,

All tools and hardware required for assembling the product are included in the package sent at the time of delivery. The assembly manual is also included in the package. The process requires two people who can lift metal parts. It is not advisable for pregnant women, kids or aged adults to assemble this bed.

Single bed (Mattress Size: 72x30)

Yes, the metal components have a 1 year warranty. The MDF board, however, is not covered under warranty.

This product cannot be returned or exchanged.,

Your questions around our Wakefit Gift Card

You can purchase Wakefit gift cards at www.wakefit.co and our partner platforms such as Amazon, Flipkart, Woohoo.in, etc.

You can give a gift card to your friends, relatives, or even to yourself.

No Cash on delivery option is not available for the gift card as you will receive the gift card through email.

Wakefit gift cards are only redeemable at our website www.wakefit.co during any product purchase.

Validity is the gift card is 1 year from the date of purchase/issuance.

No, the gift card is not redeemable for cash or credit nor can be exchanged for another gift card.

You can use only one gift card against one order.

No duplicate gift card will be issued or compensated, in case of loss of the original gift card.

There is no return and refund policy applicable to gift cards.

No. Gift cards are only applicable to new purchases.

Your questions around our Wakefit Mayall Metal Bed

This is a DIY product and it takes upto 20-40 minutes to assemble.,

Before cleaning the metal bed, remove the MDF boards. The MDF boards should not come in contact with any liquids. You can use a nylon brush to clean the product. Detergent or washing liquid mixed with warm water also is ideal to clean metal furniture. The cot should be dried completely after using cleaning liquids. To clean the headboard, simply wipe it clean with a soft dry cloth. The headboard should not be exposed to moisture for an extended period.

The expected lifespan of the metal components is around 10 years and around 5 years for the MDF board, given the proper care instructions are followed.

No.,

All tools and hardware required for assembling the product are included in the package sent at the time of delivery. The assembly manual is also included in the package. The process requires two people who can lift metal parts. It is not advisable for pregnant women, kids or aged adults to assemble this bed.

Single bed (Mattress Size: 72x36), Queen (Mattress Size: 78x60) and King (Mattress Size: 78x72),

Yes, the metal components have a 1 year warranty. The MDF board, however, is not covered under warranty.

This product cannot be returned or exchanged.,

Your questions around our Wakefit Towel

GSM means Gram per square meter,

Higher the GSM more bulkier the towel will be. However that is not only the factor to decide the quality of the towel.,

Recommendation is washing bath towels after three uses. If you shower every day, that means laundry almost twice a week.,

It is recommended to let dry the bath towel completely between each use.,

Since these are darker colours, we expect slight loss of colour in the first wash. We suggest you wash them separately for the first wash, with the water temperature under 40 C.,

Bath Towel: 55 inches x 27.5 inches (140 cm x 70cm)
Hand towel: 23.6 inches x 15.7 inches (60 cm x 40 cm)
Face towel: 11.8 inches x 11.8 inches (30 cm x 30 cm),

Your questions around our Wakefit Sheesham Bedside Table

The Wakefit sheesham side table is made up of high-quality sheesham wood.

No, we do not have color options because Wakefit sheesham wood side tables are designed using multiple shades (natural color) of wood. Different ages of the tree give the side table a beautiful texture and color patterns. As a result of which, the final appeal of the side table is a lovely earthy mixture of different colors – some parts are light and some darker in color. As a final touch, a dark honey finish is added to the top and bottom shelves to enhance its beauty through contrast. Product color and texture may vary slightly due to the difference in screen calibrations and resolutions across different displays owing to the photographic lighting sources or your device settings

Side tables made out of sheesham wood are considered to be very durable and are expected to work well for a long time. In addition to the natural strength and durability, we offer 3 years of warranty on the wood of our sheesham wood side tables.

All Wakefit sheesham wood side tables are delivered in safe packages. The installation will be done by Wakefit carpenters at the time of delivery only

For our expert carpenters it is a 20-25 minutes job! Please note that it is not a DIY assembly.

Usually, this doesn’t happen. But in case you have received a defective part, please drop an email to us at support@wakefit.co and attach the pictures of the damaged part. Carpenter visit will be arranged immediately.

No.

To safely clean the sheesham wood side table, use any cotton cloth, dip it in detergent-mixed water, squeeze it fully and wipe the wood. Please ensure that a dry cloth is used for final wiping to ensure there is no water or moisture left on the wood.

Pencil marks can be easily wiped off using a wet cloth, as described in the question above. If there are scratches on the side table, you can ask any carpenter to make a visit and they will be able to help with using sandpaper and polish.

Yes, you can! Our recommendation would be that you should contact a skilled carpenter for re-polishing of the side table. If you purchase good quality wood polish, it’s very easy and fun to polish the side table as per your liking.

Since the sheesham wood side table is not a DIY product and requires carpenter assembly, self-uninstallation would affect the warranty. If something goes wrong while attempting self-uninstallation, the warranty of the product will be hampered.

All sheesham wood side tables come with a 3-year warranty against manufacturing defects in materials that have been used. The warranty does not cover damages due to the usage of the product beyond its intended use and wears & tear in the natural course of product usage.

The sheesham wood side table is a non-returnable product. We only replace parts against manufacturing defects. If any part of your side table arrives damaged, please notify us within three (3) days of installation; we will arrange for part replacement. We reserve the right to request images or videos of such damage. All claims for damage ascertainable under initial inspection must be reported within three (3) days of installation. Thereafter, the replacement for any physical damage reported will be invalidated. In case a later installation is requested, the side table has to be checked upon delivery for any damages and reported within 24-hrs.damages and reported within 24-hrs.

Your questions around our Wakefit Teak Wood Bed

The structure (frame) of the Wakefit bed is made up of high-quality Teak wood. The bed also uses an MDF board on the inside of the frame to support the mattress.

No, we do not have color options because Wakefit beds are designed using multiple shades (natural color) of wood. Different ages of the tree give the frame of the bed a beautiful texture and color patterns. As a result of which, the final appeal of the bed is a lovely earthy mixture of different colors – some parts are light and some darker in color. As a final touch, a honey finish is added to enhance its beauty. Product color and texture may vary slightly due to the difference in screen calibrations and resolutions across different displays owing to the photographic lighting sources or your device settings

Beds made out of Teak wood are considered to be very durable and are expected to work well for a long time. In addition to the natural strength and durability, we offer 3 years of warranty on the wood of our beds.

All Wakefit beds are delivered in safe packages. The installation will be done by Wakefit carpenters at the time of delivery only

The set-up with our expert carpenters will usually take anywhere between 30- 40 mins. Please note that it is not a DIY assembly.

Usually, this doesn’t happen. But in case you have received a defective part, please drop an email to us at support@wakefit.co and attach the pictures of the damaged part. Carpenter visit will be arranged immediately.

No

To safely clean the bed, use any cotton cloth, dip it in detergent-mixed water, squeeze it fully and wipe the wood. Please ensure that a dry cloth is used for final wiping to ensure there is no water or moisture left on the wood. Please note that the MDF board should not come in contact with water or any chemical, be it solid, liquid or gas. We suggest cleaning it with a dry cloth only.

Pencil marks can be easily wiped off using a wet cloth, as described in the question above. If there are scratches on the bed, you can ask any carpenter to make a visit and they will be able to help with using sandpaper and polish.

Yes, you can! Our recommendation would be that you should contact a skilled carpenter for re-polishing of the cot. If you purchase good quality wood polish, it’s very easy and fun to polish the bed as per your liking. Can I uninstall the bed myself or will I need assistance?

Since the Indus Teak Wood Bed is not a DIY product and requires carpenter assembly, self-uninstallation would affect the warranty. If something goes wrong while attempting self-uninstallation, the warranty of the product will be hampered.

All Teak Wood Beds come with a 3-year warranty against manufacturing defects in materials that have been used. The warranty does not cover damages due to the usage of the product beyond its intended use and wears & tear in the natural course of product usage. The warranty does not cover the MDF board provided.

The bed is a non-returnable product. We only replace parts against manufacturing defects. If any part of your bed frame arrives damaged, please notify us within three (3) days of installation; we will arrange for a replacement. We reserve the right to request images or videos of such damage. All claims for damage ascertainable under initial inspection must be reported within three (3) days of installation. Thereafter, the replacement for any physical damage reported will be invalidated. In case a later installation is requested, the bed has to be checked upon delivery for any damages and reported within 24-hrs.

We recommend you use a mattress size of 78x72 inches for King size beds, and 78x60 inches for Queen size beds

Beds made out of Teak wood are considered to be very durable and are expected to work well for a long time. In addition to the natural strength and durability, we offer 3 years of warranty on the wood of our beds.

The structure (frame) of the Lynx bed is made up of high-quality Teak wood. The bed also uses an MDF board on the inside of the frame to support the mattress.

Yes, you can! Our recommendation would be that you should contact a skilled carpenter for re-polishing the cot. If you purchase good quality wood polish, it’s very easy and fun to polish the bed as per your liking.

Customers can visit Wakefit Experience Centers available in selected cities to get a touch and feel of the products.

Your questions around our Wakefit Dining Furniture

The dining table is made from teak wood. The chair is also made of teak wood except the seat support material which is of MDF.,

Yes, you can but it is recommended to place a dining cloth underneath or a coaster to protect the colour of the wood from fading.,

The static load capacity of the dining table is 150 Kgs and the dining chair is 150 Kgs.,

Yes, you can. If you want to buy only the dining table, visit the dining table section and if you want to buy only the dining chair, visit the dining chair section.,

Customers can visit Wakefit Experience Centers available in selected cities to get a touch and feel of the products.,

Your questions around our Wakefit Aluminium Ladder

Built from rust-proof, high-grade aluminium and precision engineered HDPE components to ensure maximum corrosion resistance. Designed for use in all climates and weather conditions.

No,it does not need to be polished.

No,it cannot be customised, we have 3 available options to choose from - 3 step, 4 step and 5 step variants.

Customers can visit Wakefit Experience Centers available in selected cities to get a touch and feel of the products.

Use a soft cloth to wipe away the dust from the ladder. Avoid prolonged exposure to moisture.

The recommended weight is 90kgs.

Your questions around our Wakefit Sheesham Wood Crib

No, the mattress shown here can be bought separately. The price shown here does not include the price of the mattress.,

This is a Do-It-Yourself (DIY) product. The parts will be delivered in cartons and are easy to assemble. An assembly manual would be provided with the product.,

No, return policy is not applicable on the product.,

You can wipe the dust off with a soft, clean and dry cloth. If there is a spill, wipe with a damp cloth first and then with a dry cloth so that any moisture content on the surface gets absorbed.,

Your questions around our Wakefit Pillow Cover

All our pillow covers are made of 100% cotton. As they are made of natural fibre, they are perfect for anyone with sensitive skin.

The Wakefit pillow cover has a thread count of 200 that makes it breathable and soft..

You can machine wash the pillow covers. Dry cleaning them is not recommended.

The pillow covers come in cool tones such as Dark Grey, Slate, and Navy Blue that will instantly soothe your eyes.


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