Question 1

Is there any return policy?

Accepted Answer

1.Returns are not accepted on products once sold. 2.Only parts having manufacturing defect will be replaced. In case, you receive a defective product, please contact us within 3 days of receipt. 3.For any concerns regarding the product or service, please reach out to support@wakefit.co We only replace parts against manufacturing defects. If any part of the product arrives damaged, please notify us within three (3) days of installation; we will arrange for a replacement. We reserve the right to request images or videos of such damage. All claims for damage ascertainable under initial inspection must be reported within three (3) days of installation. Thereafter, the replacement for any physical damage reported will be invalidated. In case a later installation is requested, the product has to be checked upon delivery for any damages and reported within 24-hrs.

Question 2

Does the colour of the chair fade and fabric?

Accepted Answer

No, it does not. But we recommend that you do not place it directly under sunlight.

Question 3

Can we use this product outside?

Accepted Answer

No, it is for the inside purpose only.

Question 4

What is the static load capacity of the product?

Accepted Answer

The static load capacity of the chair is 1500 Kgs.

Question 5

Can customers have the option to view the Wakefit Office Chair before delivery?

Accepted Answer

Customers can visit Wakefit Retail Store available in selected cities to get a touch and feel of the products.

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