Question 1

What thickness is suited in this mattress?

Accepted Answer

If even one of the sleepers weighs over 80kg, then you require a mattress thickness of 8 inches (20.32 cm) If both the sleepers weigh under 80kg each, then you require a mattress thickness of 6 inches (15.24 cm)

Question 2

Does the mattress have a removable cover?

Accepted Answer

Yes, this mattress features a removable cover that enables you to wash the outer cover and keep it clean.

Question 3

Which side of the mattress should we sleep on?

Accepted Answer

To get the full benefit of the latex layer in the mattress, we suggest you use the Latex  side facing up. If you prefer a firmer sleeping surface, you can use the HR side facing up.

Question 4

Does the mattress require regular maintenance?

Accepted Answer

We suggest you rotate the mattress by 180 degrees every month so that your mattress will last you longer and be more comfortable.

Question 5

How is the mattress delivered?

Accepted Answer

The mattress is vacuum pressed and packed in a roll pack black bag which can be reused.

Question 6

Can I order a customer size mattress?

Accepted Answer

Yes, you can. We have an option for you to enter your custom dimensions at the time of placing your order.

Question 7

What is the warranty period offered on this mattress?

Accepted Answer

10 years

ErgoTech EcoLatex Classic Mattress